Service information

Understand your next step.

The Alder Health online service is in preparation. Assessments, bookings and enquiries are currently unavailable.

Information and clinical decisions

Website information does not diagnose a condition, approve treatment or authorise a prescription or medicine supply. An appropriately authorised professional must assess your circumstances and verify relevant information.

Bookings, orders and payment

This website does not confirm appointments, take payment, place orders or create subscriptions. No price or delivery speed is promised. Service terms and costs must be explained before any future booking or purchase.

Existing arrangements

For an existing appointment, order, cancellation or refund, use the contact details and terms supplied directly by your care provider. This website does not change existing arrangements or remove your statutory rights.

Urgent help

Do not wait for this service if you need urgent medical advice. Contact NHS 111 for urgent advice; call 999 in a life-threatening emergency.

Updated 13 November 2026